Privacy Policy

Privacy Policy

Effective Date: March 3, 2023; Updated November 8, 2024; Reviewed January 31, 2025; Updated May 10, 2025; Last updated November 23, 2025.

Plain-Language Privacy Notice

Last updated: November 23, 2025

At PEI Kids, your trust means a great deal to us. Whether you visit our website, sign up for updates, make a donation, volunteer, or connect with us online in any way, we want you to feel confident about how we handle your information.

This notice explains—in clear, everyday language—what information we collect, how we use it, and how we work to keep it safe.


1. Information we collect

We collect information to help us stay connected with you and to make sure our programs and services run smoothly.

Information you share with us

This may include:

  • Your name and contact details (email, phone number, mailing address)

  • Donation details such as amount, date, and billing information
    (We never store your credit card number.)

  • Volunteer or partner information

  • Any messages or comments you choose to send or post

Information collected automatically

Like many websites, we automatically receive:

  • Your IP address

  • The type of device and browser you’re using

  • General location based on IP

  • The pages you visit and how you interact with our website

  • Basic diagnostic information (like crash reports)

Information from other services

If you connect with us through social media or similar tools, those platforms may share certain information depending on your settings.


2. How we use your information

We use your information thoughtfully and responsibly. Our main goals are to:

  • Provide, support, and improve our programs and Services

  • Keep you informed about events, updates, and opportunities to get involved

  • Process donations securely and maintain accurate records

  • Support volunteers, clients, and community partners

  • Keep our technology safe and functioning properly

  • Meet our legal responsibilities

In the event of an organizational change (such as a merger), your information may be part of that process.


3. How we share your information

We want to be very clear: we do not sell your personal information.

We may share information only when necessary, including:

  • With trusted partners who help us run our organization (like payment processors or IT support)

  • When you post in spaces that are visible to other users

  • With your permission

  • When required by law or to protect our organization or community

  • As part of a merger or restructuring

These partners are expected to treat your information with the same care we do.


4. Text message (SMS) updates

If you sign up for text messages from us:

  • You agree to receive occasional updates related to our work

  • You can opt out at any time by texting STOP

We’ll always respect your communication preferences.


5. Cookies and similar tools

We use cookies to help us:

  • Understand how people use our website

  • Improve the online experience

  • Keep things secure

  • Measure our site’s performance

You can control cookies through your browser settings. Disabling them may affect how some features work.


6. Links to other websites

Our website may include links to outside organizations. While we aim to share only reputable resources, their privacy practices are their own. We encourage you to review their policies when visiting those sites.


7. Protecting children’s privacy

The well-being and safety of children is at the heart of everything we do.

  • We do not knowingly collect personal information from children under 13 without a parent or guardian’s consent.

  • If we learn that information was collected mistakenly, we will delete it quickly unless we’re legally required to keep it (such as in cases involving suspected abuse).

  • If you believe we may have information from a child under 13 without proper consent, please contact us right away at information@peikids.org.


8. Your rights and choices

You are always in control of your personal information.
You may:

  • Ask us to access, update, or delete your information

  • Change your communication preferences

  • Request data deletion by emailing information@peikids.org with the subject line “Data Deletion Request”

We typically respond within 10 business days.


9. How we protect your information

We take your privacy seriously. We use industry-standard security practices to protect your information, and we continually review our systems to keep them strong.

Still, no system is perfect, so we encourage you to keep your own passwords and login information secure as well.


10. Updates to this notice

We may update this notice from time to time as our services or privacy practices evolve.
If we make changes, we’ll post the updated version here.
By continuing to use our Services, you accept the most current version.

We recommend checking this page occasionally.


11. Contact us

We’re here to help. If you have questions, concerns, or requests related to your privacy, please reach out:

📧 information@peikids.org

We’re grateful for your trust and your partnership in supporting the children and families we serve.